Shipping Policy

Shipping Times

Due to high demand, our stock is is running out quickly. Once your order has been shipped, delivery will typically take 7–12 business days, depending on your location and local postal service efficiency.

You will receive a tracking number by email as soon as your package is on its way, allowing you to follow your order at every step.

Order Confirmation & Tracking

After placing your order, you’ll receive an order confirmation email.

Once your order ships, a tracking number will be sent to you so you can easily monitor the delivery progress.

Shipping Costs

Shipping fees (if applicable) are calculated at checkout and clearly displayed before completing your purchase.

Delays & Responsibility

While we strive to ensure fast and reliable delivery, shipping times may vary due to external factors such as:

• Carrier delays

• Customs inspections

• Weather conditions

• High seasonal demand

Please note that once your order has been shipped, we are not responsible for delivery delays.

If your package is taking longer than expected, we recommend contacting the shipping carrier directly using the tracking information provided.

Box & Packaging Policy

At Warmzy Pad, we ship every order with its original packaging included.

However, depending on your destination country, customs authorities may open or inspect packages during transit. In rare cases, packaging may be altered or removed during customs inspections.

Please note that this is a customs decision outside of our control, and Warmzy Pad cannot be held responsible for any packaging modifications made by customs authorities.

We guarantee that we always ship your product with complete packaging and product contents included.

Thank you for understanding.

Lost or Stolen Packages

Warmzy Pad is not responsible for lost or stolen packages once the tracking information confirms that the order has been delivered to the shipping address provided.

If you believe your package was lost or stolen, please contact your shipping carrier directly to file a claim.

Our support team is always available to assist you with this process if needed.

Questions?

If you have any questions about your order or shipping status, feel free to reach out to us at warmzypad@gmail.com and we'll be more than happy to help you.